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Company Profiles: Revenue, Growth, Competition

SITEL OPERATING Revenue, Growth & Competitor Profile

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Company Profile & Annual Report for Sitel Operating

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Sitel Operating Fast Facts

RevenueOver $500 million    See Exact Annual Revenue
EmployeesOver 1,000Exact Company Size
Primary Industry56142 Telemarketing & Call Centers
Additional NAICS Codes812 Personal & Laundry Services
Address1201 Demonbreun St
Suite 1240
Nashville, TN 37203

sitel.com
Note: Revenues for privately held companies are statistical evaluations.


Sitel Operating's annual revenues are over $500 million (see exact revenue data) and has over 1,000 employees. It is classified as operating in the Telemarketing & Call Centers industry.


Sitel Operating's Annual Report & Profile shows critical firmographic facts:
  • What is the company's size? (Annual sales and employees)
  • What industry is the company in?

Sitel Operating Annual Revenue and Growth Rate

Sitel Operating Revenue Est.
($ Million)
Growth Rate (%)# Employees
2019 Details in Premium Report
2018
2017
2016
2015
2014


1-Year Growth Rate:
3-Year Growth Rate (CAGR):
Premium Report

Note: Sitel Operating's revenues are gauged from an analysis of company filings.



Sitel Operating's Income Statement (based on Industry Averages)

$ Millions
(Industry Average)
Sitel Operating Revenue (Sales) Sitel Operating Premium Report
Cost of Goods Sold
Gross Profit

Operating Expenses
Advertising
Salaries and wages
Other Operating Expenses
Total Operating Expenses
Operating Income
EBITDA
EBIT (Earnings Before Interest and Taxes)
Net Profit
 


Trademark Applications

Trademark applications show the products and services that Sitel Operating is developing and marketing. Sitel Operating doesn't have any recent trademark applications, indicating Sitel Operating is focusing on its existing business rather than expanding into new products and markets. Trademarks may include brand names, product names, logos and slogans.

Trademark Date
SITEL TECH SUPPORT AS A SERVICE
Call center services for the providing of information technology support; support services in the field of information technology
09/26/2018
BOTSHORE
Providing call center and customer care services, namely, operation of telephone call centers for others and responding to customer inquiries for others through in person communication or computer automated communication in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Sales and acquisitions for others, namely, procuring of contracts for the purchase and sale of goods and procuring of extended service and warranty contracts; Back office services for others, namely, business and financial record management, business and financial record keeping for regulatory compliance, accounting services, business administration and office work for others, data management in the nature of updating and maintenance of data in computer or online databases, supply chain management, human resources management, and computerized file management; Customer services, namely, providing customer service and product and service inquiry services in the nature of responding to customer inquiries for others, by telephone and internet, namely, via chat, e-mail and SMS, all in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Business process outsourcing services, namely, administrative processing of purchase orders for others, in the field of product and service sales
03/06/2017
CLOUD EXPRESS
Customer services provided on demand, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and repair or replacement by telephone, internet, in the nature of chat and moderation, e-mail and SMS for others; Business process outsourcing services provided on demand, in the field of product and service sales; Business process outsourcing services provided on demand, in the field of supply and equipment purchasing; Business process outsourcing services provided on demand, in the field of back office services; Operation of call centers for others, upon demand
07/09/2014

See all trademarks and details in the Full Report.


Recession Risk

Determine whether Sitel Operating grew or shrank during the last recession. This is useful in estimating the financial strength and credit risk of the company. Compare how recession-proof Sitel Operating is relative to the industry overall. While a new recession may strike a particular industry, measuring the industry and company's robustness during the last recession estimates its ability to weather future recessions.



U.S. Industry Overview & Market Statistics:
Telemarketing & Call Centers

Publisher: AnythingResearch

  • Market Size
  • Growth Rate
  • 5-Year Market Forecast
  • Average Company Size & Growth
  • Salary & Compensation Benchmarks



Market Share of Sitel Operating's Largest Competitors

A competitive analysis shows these companies are in the same general field as Sitel Operating, even though they may not compete head-to-head. These are the largest companies by revenue. However, they may not have the largest market share in this industry if they have diversified into other business lines. The "Competition" section of a business plan or investment memorandum would start by analyzing the information about these companies. Competitive advantage comes from offering better pricing or superior products/service.

Company HeadquartersRevenue ($ MM)
ALORICAIrvine, CA100 
TTEC SERVICESEnglewood, CO64 
SITEL OPERATINGNashville, TN52 
C3/CUSTOMERCONTACTCHANNELSMiramar, FL26 
INTRADOOmaha, NE13 
ASSOCIATED COMMUNITY SERVICESSouthfield, MI9 
RESULTS COMPANIESFort Lauderdale, FL7 
AFNIBloomington, IL6 
RESULTS CUSTOMER SOLUTIONSFort Lauderdale, FL5 




Nearby Competitors

These companies are similar in business line and location to Sitel Operating. While some companies compete with neighboring businesses for customers, other companies may compete to attract skilled employees.

Company HeadquartersRevenue ($ MM)
SITEL OPERATINGNashville, TN100 
FIRST BAPTIST CHURCH CONCORDNashville, TN3 
FROST-ARNETTNashville, TN2 
MEDICOPY SERVICESNashville, TN1 
BATL GLOBALNashville, TN1 
INSTREAMNashville, TN0 




Future Competition: Sitel Operating's Fastest Growing Competitors

These companies are in the same general field as Sitel Operating and are rapidly expanding. Companies may grow organically or through acquisition. In some cases apparently high growth rates may be caused by data that weren't available in previous years.

CompanyRevenue ($ MM)
Sitel Operating Competitors