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Company Profiles: Revenue, Growth, Competition

ZENDESK Revenue, Growth & Competitor Profile

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Company Profile & Annual Report for Zendesk

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Zendesk Fast Facts

RevenueOver $500 million    See Exact Annual Revenue
EmployeesOver 1,000Exact Company Size
Primary Industry541512 Computer Systems Design Services
Additional NAICS Codes51121
51821 Data Centers & Hosting Services
Address1019 Market St.
San Francisco, CA 94103

www.zendesk.com


Zendesk's annual revenues are over $500 million (see exact revenue data) and has over 1,000 employees. It is classified as operating in the Computer Systems Design Services industry.


Zendesk's Annual Report & Profile shows critical firmographic facts:
  • What is the company's size? (Annual sales and employees)
  • What industry is the company in?

Zendesk is a publicly traded company on NYQ using the ticker symbol ZEN. Detailed information on company financials and operating reports can be found here: NYQ: ZEN



Zendesk Annual Revenue and Growth Rate

Zendesk Revenue Est.
($ Million)
Growth Rate (%)# Employees
2018 Details in Premium Report
2017
2016
2015
2014
2013
2012


1-Year Growth Rate:
3-Year Growth Rate (CAGR):
Premium Report

Note: Zendesk's revenues are gauged from an analysis of company filings.



Investor Activity

Zendesk has actively raised capital from investors. These investors may include private investors, venture capital firms, or other investment vehicles.

Date Investors Percent Raised Target Size
September 19, 2012 13 100%$45 MM
Complete list of funding rounds and total amounts in the Company Report




Trademark Applications

Trademark applications show the products and services that Zendesk is developing and marketing. Zendesk's new tradmarks suggest it is investing in R&D and marketing, while expanding into new products or markets. Trademarks may include brand names, product names, logos and slogans.

Trademark Date
ANSWER BOT
Recorded and downloadable computer software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for controlling and managing communications, business databases, and business information; Communication software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers; text recognition, machine learning, and artificial intelligence software for automated customer support
12/27/2018
Z
Recorded and downloadable computer software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for controlling and managing communications, business databases, and business information; Communication software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers
11/09/2016
ZEN HELP DESK
Internet Technology service software for customer service management and management of customer relations, all of the foregoing directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Internet Technology service management software for customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; all of the foregoing software may be downloaded from a global computer network
05/01/2013

See all trademarks and details in the Full Report.


Recession Risk

Determine whether Zendesk grew or shrank during the last recession. This is useful in estimating the financial strength and credit risk of the company. Compare how recession-proof Zendesk is relative to the industry overall. While a new recession may strike a particular industry, measuring the industry and company's robustness during the last recession estimates its ability to weather future recessions.



Market Share of Zendesk's Largest Competitors

A competitive analysis shows these companies are in the same general field as Zendesk, even though they may not compete head-to-head. These are the largest companies by revenue. However, they may not have the largest market share in this industry if they have diversified into other business lines. The "Competition" section of a business plan or investment memorandum would start by analyzing the information about these companies. Competitive advantage comes from offering better pricing or superior products/service.

Company HeadquartersRevenue ($ MM)
GOODMAN NETWORKSFrisco, TX100 
ORACLERedwood City, CA5 
CONDUENT BUSINESS SERVICESFlorham Park, NJ3 
DST SYSTEMSKansas City, MO2 
SAP AMERICANewtown Square, PA2 
FISERVBrookfield, WI2 
SCIENCE APPLICATIONS INTERNATIONALMclean, VA1 
GENERAL DYNAMICS INFORMATION TECHNOLOGYLawrence, KS1 
EPIC SYSTEMSVerona, WI1 




Nearby Competitors

These companies are similar in business line and location to Zendesk. While some companies compete with neighboring businesses for customers, other companies may compete to attract skilled employees.

Company HeadquartersRevenue ($ MM)
MAPLEBEARSan Francisco, CA100 
SQUARESan Francisco, CA71 
PIVOTAL SOFTWARESan Francisco, CA43 
ZENDESKSan Francisco, CA42 
DOCUSIGNSan Francisco, CA42 
PINTERESTSan Francisco, CA34 




Future Competition: Zendesk's Fastest Growing Competitors

These companies are in the same general field as Zendesk and are rapidly expanding. Companies may grow organically or through acquisition. In some cases apparently high growth rates may be caused by data that weren't available in previous years.

CompanyRevenue ($ MM)
Zendesk Competitors