Call Assistant is classified as operating in the Telemarketing & Call Centers industry, NAICS Code 56142.
Trademark Applications
Trademark applications show the products and services that Call Assistant is developing and marketing.
Call Assistant doesn't have any recent trademark applications, indicating Call Assistant is focusing on
its existing business rather than expanding into new products and markets.
Trademarks may include brand names, product names, logos and slogans.
Trademark
Date
CONVERSATION KEYS Downloadable computer software for use in a customer contact center application; Downloadable computer software for use in a customer contact communication system; Computer software for use in connection with customer contact centers; Computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; Telecommunication systems comprised of central and private telephone switches, hardware for playing digital sound files, voice response units and telephone dialers; Computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; Computer software used to support the activities of contact center customer service representatives and contact center managers; Computer software used for playing digital sound files; Computer software used for intelligent contact routing via telephone, e-mail, web and fax; Computer software used to manage web chat, interactive voice response, interactive playing of sound files in real-time between an agent and a customer, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; Computer software used to create desktop and management tools for customer contact centers
09/25/2014
See all trademarks and details in the Full Report.
Market Share of Call Assistant's Largest Competitors
A competitive analysis shows these companies are in the same general field as Call Assistant, even though they may not compete head-to-head.
These are the largest companies by revenue. However, they may not have the largest market share in this industry if they have diversified into other business lines.
The "Competition" section of a business plan or investment memorandum would start by analyzing the information about these companies.
Competitive advantage comes from offering better pricing or superior products/service.
These companies are similar in business line and location to Call Assistant.
While some companies compete with neighboring businesses for customers, other companies may compete to attract skilled employees.
These companies are in the same general field as Call Assistant and are rapidly expanding. Companies may grow organically or through acquisition. In some cases apparently high growth rates may be caused by data that weren't available in previous years.