Zendesk Revenue, Growth & Competitor Profile

Company Profile & Annual Report for Zendesk

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Zendesk Fast Facts

Revenue	Over $500 million    See Exact Annual Revenue
Employees	Over 1,000Exact Company Size
Primary Industry	541512 Computer Systems Design Services
Additional NAICS Codes	51821 Data Centers & Hosting Services
Address	989 Market St San Francisco, CA 94103

Zendesk's Annual Report & Profile shows critical firmographic facts:

• What is the company's size? (Annual sales and employees)
  • Zendesk's annual revenues are Over $500 million (see exact revenue data)
• What industry is the company in?
  • Zendesk is classified as operating in the Computer Systems Design Services industry, NAICS Code 541512.

Zendesk is a publicly traded company on NYQ using the ticker symbol ZEN. Detailed information on company financials and operating reports can be found here: NYQ: ZEN

Zendesk Annual Revenue and Growth Rate

Zendesk	Revenue Est. ($ Million)	Growth Rate (%)	# Employees
2023	Over $500 million Details in Premium Report
2022
2021
2020
2019

1-Year Growth Rate: 3-Year Growth Rate (CAGR):

Note: Zendesk's revenues are gauged from an analysis of company filings.

Investor Activity

Zendesk has actively raised capital from investors. These investors may include private investors, venture capital firms, or other investment vehicles.

Date	Investors	Percent Raised	Target Size
September 19, 2012	13	100%	$45 MM
Complete list of funding rounds and total amounts in the Company Report

Trademark Applications

Trademark applications show the products and services that Zendesk is developing and marketing. Zendesk's new tradmarks suggest it is investing in R&D and marketing, while expanding into new products or markets. Trademarks may include brand names, product names, logos and slogans.

Trademark	Date
UNLOCK THE POWER OF CUSTOMER EXPERIENCES Business management; business management analysis; business information management; assistance with business management and planning; business knowledge management services; business organization and management consultancy including personnel management; outsource service provider in the field of customer relationship management; customer service management for others; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing online searchable databases of business information for employees; compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data; marketing services, namely, promoting or advertising the goods and services of others; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; consumer survey services; conducting market surveys in the field of customer satisfaction and customer support; conducting business surveys	11/07/2023
RELATE Arranging and conducting of business conferences in the fields of software, software as a service (SaaS), customer service, customer support, customer relationship management (CRM), human resources management, knowledge management, and sales; arranging and conducting of educational conferences in the fields of software, software as a service (SaaS), platform as a service (PAAS), communication platform as a service (CPAAS), artificial intelligence, customer service, customer support, customer relationship management (CRM), human resources management, knowledge management, and sales; education services, namely, arranging and conducting classes, workshops, and seminars in the fields of software, software as a service (SaaS), platform as a service (PAAS), communication platform as a service (CPAAS), artificial intelligence, customer service, customer support, customer relationship management (CRM), human resources management, knowledge management, and sales	09/11/2023
CONVERSATIONAL CRM Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks	08/30/2023

See all trademarks and details in the Full Report.

Market Share of Zendesk's Largest Competitors

A competitive analysis shows these companies are in the same general field as Zendesk, even though they may not compete head-to-head. These are the largest companies by revenue. However, they may not have the largest market share in this industry if they have diversified into other business lines. The "Competition" section of a business plan or investment memorandum would start by analyzing the information about these companies. Competitive advantage comes from offering better pricing or superior products/service.

Company	Headquarters	Revenue ($ MM)
ORACLE	Redwood Shores, CA	100
FISERV	Brookfield, WI	58
FISERV SOLUTIONS	Brookfield, WI	28
SCIENCE APPLICATIONS INTERNATIONAL	Virginia Beach, VA	27
SAP AMERICA	Newtown Square, PA	24
BLOCK	Oakland, CA	22
EPIC SYSTEMS	Verona, WI	17
UKG	Weston, FL	13
PALO ALTO NETWORKS	Santa Clara, CA	11

Nearby Competitors

These companies are similar in business line and location to Zendesk. While some companies compete with neighboring businesses for customers, other companies may compete to attract skilled employees.

Company	Headquarters	Revenue ($ MM)
AFFIRM HOLDINGS	San Francisco, CA	100
GUSTO	San Francisco, CA	95
DEEL	San Francisco, CA	75
DATABRICKS	San Francisco, CA	74
INCLUDED HEALTH	San Francisco, CA	71
DOCUSIGN	San Francisco, CA	68

Future Competition: Zendesk's Fastest Growing Competitors

These companies are in the same general field as Zendesk and are rapidly expanding. Companies may grow organically or through acquisition. In some cases apparently high growth rates may be caused by data that weren't available in previous years.

Company	Revenue ($ MM)