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Company Profiles: Revenue, Growth, Competition

Telephone Answering Services Industry

NAICS: 561421

For additional companies see the Business Support Services Industry

Contents

.Telephone Answering Services Market Share: Largest Companies in the Telephone Answering Services Industry

Company HeadquartersRevenue ($ MM)
SYNQ3Colorado Springs, CO100 
KEYSTONE PARK SECRETARIAL & ANSWERING SERVICEPlano, TX100 
H. C. A. S. OF FLORIDADelray Beach, FL97 
PLUS ONE COMMUNICATIONSAkron, OH46 
NEXA RECEPTIONISTSPhoenix, AZ40 
ANSWERING SERVICE CAREMargate, FL32 
FROMM SERVICESGreen Bay, WI28 
VOICENATIONBuford, GA27 
BLUE NOVISChandler, AZ26 
DOMINION OUTSOURCINGGlen Allen, VA23 
ENDICOTT COMMMiami, FL21 
ANSWERPHONE OF AMERICAMooresville, NC21 


See exact company revenues in this list


This is a list of the largest companies active in the Telephone Answering Services industry. This differs from market share in the following example: One business with revenues of $100 million generates 10% of its business from the Telephone Answering Services industry. A second firm, with revenues of $20 million, generates all of its business from this industry. In our list, we show the businesses having revenues of $100 million and $20 million, respectively. However, the market share would compare the $10 million in industry-specific revenue to the $20 million: the second company has twice the market share even though it is "smaller" in size.


.Additional Companies Operating in the Telephone Answering Services Industry

Company HeadquartersRevenue ($ MM)
A-CTI FULLPortland, OR100 
VXI GLOBAL SOLUTIONSLos Angeles, CA97 
MAP COMMUNICATIONS HOLDINGSChesapeake, VA80 
INTEGRA FINANCIAL SERVICESNorth Logan, UT39 
SLINGSHOT TECHNOLOGYOrem, UT30 
EAGLE TELE-SERVICESPowhatan, VA30 
JAYESan Juan, PR28 
ICALL SERVICESOglesby, IL28 




.Growth: Fastest Growing Telephone Answering Services Companies

A list of competitors in the Telephone Answering Services industry that are rapidly expanding. Businesses may grow organically or through acquisition. Typically, small or midsized companies are in "growth" mode and can expand more rapidly. However, large businesses may have the strategy and financial capabilities to scale rapidly. Businesses that employ a "roll-up" strategy make multiple acquisitions of smaller businesses to form a single large corporation that controls a greater market share than its competitors and benefits from economies of scale.

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.Small Business Financing

Small businesses that have received financing may expand soon. Financing may be required for capital-intensive investments, such as real estate or equipment purchases. Telephone Answering Services businesses may use the financing to cover startup expenses or the costs of hiring new employees. Loans differ from equity investments in the level of risk that is expected: loans frequently have collateral either directly or implicitly through the business or the owners that ensure repayment. Equity investment has the possibility for much greater returns, but offers no guarantee the principle will be repaid. Convertible securities combine the two concepts, but is used by private-equity firms rather than main street startups.

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. Venture Funding

These Telephone Answering Services companies are actively raising capital from venture capital firms, private equity, or other investors. Businesses with venture funding generally have higher growth prospects, either through bringing new concepts to market, using innovative business practices, or savvy management.

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