Telephone Answering Services Industry

NAICS: 561421

For additional companies see the Business Support Services Industry

Telephone Answering Services Market Share: Largest Companies in the Telephone Answering Services Industry

Company	Headquarters	Revenue ($ MM)
ANSAFONE CONTACT CENTERS	Ocala, FL	100
SYNQ3	Colorado Springs, CO	72
KEYSTONE PARK SECRETARIAL & ANSWERING SERVICE	Plano, TX	72
H. C. A. S. OF FLORIDA	Delray Beach, FL	70
INNOVATION AT WORK	Montgomery, AL	49
PLUS ONE COMMUNICATIONS	Akron, OH	34
ANTIETAM ANSWERING SERVICE	Hagerstown, MD	28
ANSWERING SERVICE CARE	Margate, FL	23
INTELLATRIAGE	Brentwood, TN	22
FROMM SERVICES	Green Bay, WI	20
VOICENATION	Buford, GA	20
MEC TECHNOLOGIES	New Town, ND	17
ENDICOTT COMM	Miami, FL	15
ANSWERPHONE OF AMERICA	Mooresville, NC	15
ANSERVE	Butler, NJ	14
GCO SERVICES	Cedar Rapids, IA	14
CMR	Columbus, OH	14
A SERIES	Las Vegas, NV	14
TAVOCA	Dallas, TX	13

This is a list of the largest companies active in the Telephone Answering Services industry. This differs from market share in the following example: One business with revenues of $100 million generates 10% of its business from the Telephone Answering Services industry. A second firm, with revenues of $20 million, generates all of its business from this industry. In our list, we show the businesses having revenues of $100 million and $20 million, respectively. However, the market share would compare the $10 million in industry-specific revenue to the $20 million: the second company has twice the market share even though it is "smaller" in size.

Growth: Fastest Growing Telephone Answering Services Companies

A list of competitors in the Telephone Answering Services industry that are rapidly expanding. Businesses may grow organically or through acquisition. Typically, small or midsized companies are in "growth" mode and can expand more rapidly. However, large businesses may have the strategy and financial capabilities to scale rapidly. Businesses that employ a "roll-up" strategy make multiple acquisitions of smaller businesses to form a single large corporation that controls a greater market share than its competitors and benefits from economies of scale.

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Small Business Financing

Small businesses that have received financing may expand soon. Financing may be required for capital-intensive investments, such as real estate or equipment purchases. Telephone Answering Services businesses may use the financing to cover startup expenses or the costs of hiring new employees. Loans differ from equity investments in the level of risk that is expected: loans frequently have collateral either directly or implicitly through the business or the owners that ensure repayment. Equity investment has the possibility for much greater returns, but offers no guarantee the principle will be repaid. Convertible securities combine the two concepts, but is used by private-equity firms rather than main street startups.

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Venture Funding

These Telephone Answering Services companies are actively raising capital from venture capital firms, private equity, or other investors. Businesses with venture funding generally have higher growth prospects, either through bringing new concepts to market, using innovative business practices, or savvy management.

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